Effective Date: 15th March, 2025
Website: www.inyourduffle.in
Brand Owner: In Your Duffle (hereafter referred to as “we”, “our”, or “us”)
Customer/User: Refers to any individual or entity using our website or purchasing products from us
Please read these Terms and Conditions carefully before using our website. By accessing or using the website or services, you agree to be bound by these terms.
1. Use of the Website
- You must be at least 18 years old or using the website under parental/guardian supervision.
- You agree not to misuse the website, violate laws, or engage in unauthorised activities.
- You may not reproduce, distribute, or exploit any content from the website without written permission.
2. Product Information and Availability
- All products listed on our website are subject to availability.
- We strive to display products and colours as accurately as possible. However, due to monitor differences, colours may vary.
- We reserve the right to discontinue or modify any product or pricing without prior notice.
3. Orders and Acceptance
- Placing an order constitutes an offer to buy. We reserve the right to accept or decline your order.
- Order confirmation is sent via email. Shipment of goods indicates acceptance of the order.
- We reserve the right to cancel or limit quantities for any reason, including suspected fraud or unauthorised activity.
4. Pricing and Payment
- All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- Payment must be made through approved payment gateways (e.g. Razorpay, UPI, Credit/Debit Cards).
- We are not liable for any charges or processing fees levied by banks or payment providers.
5. Shipping and Delivery
- Shipping timelines are provided during checkout and may vary based on location and courier partner availability.
- We are not responsible for delays due to external factors such as weather, strikes, or courier issues.
- You must provide accurate delivery information. Failed deliveries due to incorrect information will not be our responsibility.
6. Return, Refund and Exchange Policy
For details on returns, refunds, and exchanges, please refer to our dedicated Cancellation, Return and Refund Policy page.
7. Intellectual Property
All content available on the website — including but not limited to product designs, logos, images, text, graphics, UI elements, and other materials — is the exclusive property of In Your Duffle, unless otherwise stated.
Our brand name “In Your Duffle” is a registered trademark under Indian law, and any unauthorised use of our name, branding, or visual identity is strictly prohibited. You may not use, reproduce, distribute, modify, or create derivative works from any content on our website without prior written consent.
8. Copyright Policy
We honour the intellectual property rights of others and anticipate that our users will adhere to the same principles. Our policy is to thoroughly investigate and address any allegations that content shared on our website violates the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you believe that any material on our website infringes your copyright, please contact us at support@inyourduffle.in with the subject line “Copyright Infringement”. Include the following details:
- A description of the copyrighted work you believe has been infringed.
- A description of where the alleged infringing material is located on our website.
- A statement that you believe, in good faith, that the disputed use is not authorised by the copyright owner.
- Your full name, address, contact number, and email address.
We may hold individuals accountable for false claims, including legal liability for damages or attorneys’ fees arising from misrepresentation.
9. User Account and Responsibility
- If you register an account, you are responsible for maintaining its confidentiality.
- You agree to accept responsibility for all activities under your account.
10. Promotions and Discounts
- Promotional offers may be subject to specific terms and conditions.
- We reserve the right to cancel or modify any offer at any time without notice.
11. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising out of your use of the website or products.
- Our maximum liability, if any, will be limited to the amount paid by you for the product.
12. Force Majeure
- We shall not be held liable for failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, or government restrictions.
13. Termination
- We reserve the right to terminate or suspend your access to our website without prior notice if we believe you have violated any terms.
14. Changes to Terms
- We may modify these Terms at any time. Continued use of the site after changes implies your acceptance.
15. Contact Us
For any questions, complaints or disputes, please contact:
In Your Duffle
Email: support@inyourduffle.in